We are committed to delivering your carefully curated selections with efficiency and care. Every order is processed within 1-2 business days after payment confirmation, ensuring your items are prepared with attention to detail. Our logistics partners specialize in handling delicate and lifestyle-oriented products, guaranteeing safe transit from our warehouse to your doorstep. Whether you're refreshing your wardrobe essentials or upgrading your accessory collection, our streamlined fulfillment system prioritizes both speed and reliability.

Processing times may vary slightly depending on seasonal demand, but most orders depart our facility within 48 hours. Domestic deliveries typically require 3-7 business days for arrival, while international shipments may take 10-20 business days depending on destination and customs clearance. Note that transit estimates exclude weekends/holidays. During peak periods like holiday seasons, we recommend placing orders earlier to account for potential carrier delays.

We offer the following shipping options: Standard Shipping (10-15 Business Days): 0-60$; Free (10-15 Business Days): 60$-9999$. Shipping fees are automatically calculated at checkout based on your location and order value. Expedited shipping options may be available for select regions – check your cart page for real-time quotes. For bulk or commercial orders exceeding standard weight limits, our customer service team will provide customized freight solutions.

Currently serving 50+ countries across North America, Europe, Asia-Pacific and select Middle Eastern markets. We cannot ship to PO boxes, APO/FPO addresses, or certain remote locations due to carrier restrictions. During checkout, our system will automatically validate your address eligibility. For destinations with import restrictions on leather goods or textile products, we may cancel orders to comply with local regulations – you'll receive immediate notification if this occurs.

Within 24 hours of shipment dispatch, you'll receive a confirmation email containing your tracking number and carrier details. Most international shipments include end-to-end visibility through our logistics partners' portals. If your tracking information hasn't updated within 5 business days of receiving the notification, please check your spam folder first, then contact our support team with your order number for assistance. Our systems integrate with major carriers to provide the most accurate delivery estimates available.

While 98% of deliveries arrive within the estimated timeframe, unforeseen circumstances like weather events or customs inspections may cause delays. If your package hasn't arrived within 5 business days after the expected delivery date, please contact us at [email protected] with your order number. For lost shipments confirmed by the carrier, we'll either resend your items at no cost or issue a full refund – you choose. Note that claims must be filed within 60 days of the original shipment date.

International customers are responsible for any applicable customs fees, taxes, or import duties, which are determined by your local authorities. These charges are separate from your order payment and typically collected upon delivery. We declare all packages at actual purchase value and cannot mark items as "gifts" to avoid fees. For EU/UK orders under €150/£135, VAT is included at checkout. We recommend consulting your country's customs website to estimate potential additional costs before ordering.