• Easy Packs are 19” x 14” UPS envelopes, with pre-paid return shipping labels attached. 
• Each Easy Pack holds on average 10-15 items. Large or bulky items take up more space and may reduce the number of items you can fit in each pack. Do not overfill your Easy Pack as it may result in damage or loss of your items. 
• Items must be washed prior to sending for treatment.
• Certain items not permitted for treatment include: undergarments, waterproof or water-resistant items, and items with care labels that read “Dry Clean Only,” “Do Not Tumble Dry,” or “Line Dry Only.”
• Our equipment is not designed to treat shoes. For effective protection, experts recommend spraying shoes once a month with .
• Processing time: Once we receive your Easy Pack, we typically ship it back out within 7-10 days. This cannot be expedited. 
• Fill out and include the Easy Pack form attached to your invoice in your shipment.
• Treatment will cause shrinkage. Slightly more than a first wash. Please wash items prior to sending for treatment, especially new items.

TERMS & CONDITIONS

• Expedited shipping isn't available for Easy Packs. Expedited shipping may be selected with the '' option.
• Easy Packs are not available for Alaska, Hawaii, or International. 
• Insect Shield cannot reimburse losses due to lost or delayed packages for greater than $100.
• Easy Packs are non-refundable and cannot be returned.
• Easy Packs do not expire.
• Items intended for resale are not allowed to be sent via Easy Packs. If you wish to resell Insect Shield products, please contact [email protected].